Frequently Asked Questions
Everything you need to know about your next timeless timepiece.
What kind of movements do Rotate Watches use?
Our watches feature high-precision mechanical and automatic movements, sourced from industry-leading manufacturers to ensure reliability and a classic sweeping second hand.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please contact our support team to initiate a return or exchange.
Are Rotate Watches water-resistant?
Yes, most of our models are water-resistant up to 5 ATM (50 meters), making them safe for everyday splashes and brief immersion, though we recommend avoiding deep diving.
Do the watches come with a warranty?
Every Rotate Watch comes with a limited 2-year warranty that covers manufacturing defects and movement issues from the date of purchase.
Can I adjust the strap myself?
Our leather straps feature quick-release pins for easy swapping, and our metal bracelets include a sizing tool so you can achieve the perfect fit at home.